Friday, January 29, 2010
Marketing 101
I was situated across from "Coach"- the couture handbag company. The assistant manager flew out of their door inside of 5 minutes to complain about the music. I had to refer them to the landlord of the mall- who had hired me and placed me in front of their door... We turned the speakers a different direction but they gave me the stink-eye for the entire time I was there. I'll come back to that in a minute...
At the top of the escalator from me, there was a Godiva Chocolatier kiosk and they dispatched an employee down to the crowd with a nice basket full of chocolate for everybody in line and a little promotional brochure and a Godiva coupon. They gave me a piece of chocolate too and I thanked them and said over the sound system how delicious it was and I pointed out the kiosk at the top of the escalator- a "shout out" of sorts.
Back to Coach- I got another ration of crap from the 30ish store manager who was completely overdone with fake boobs, fake nails, fake spray on tan, fake lips etc. She was cartoon-ish in fact. I pointed out that she had 200 Christmas shoppers in front of her store and she was bitching at me instead of taking advantage of the promotion and inviting them into her store! I again referred her to the mall management who, incidentally, had actually asked me to turn it up. Here's the funny part. She was like an audience member on Jerry Springer- she was waving her pointer finger back and forth with a ridiculous fake nail on it and bobbing her head back and forth and telling me that nobody who is standing in line for a $10 gift card could possibly be a customer at Coach.
OK. Another story to finish my point on this one. I was providing music for finals week at Paul Mitchell School recently. It's a good freebie because I get to make a nice school day for about 120 young 20-something women who will be getting married in the next few years and who do you think they will hire? I've already booked several events off of a few ours of fun on a couple of Saturday mornings when everybody comes down for their free hair cuts with the students.
We were having some fun and one woman came running over with a towel around her neck and a bunch of foils in her hair and she said that I was doing a great job and that she was having a party soon and hadn't even considered having a DJ but that because she was having so much fun, she wanted to hire me. Had I done what the Coach lady did, (think to myself that nobody getting a free haircut can afford my professional fee) I would have missed out on a $1500 off-peak event plus a $200 gratuity! Turns out she lives in the wealthiest ZIP code in Arizona and the party was loaded with wealthy socialites. Her daughter is a student at Paul Mitchell School and she was being a good mom and letting the daughter work on her hair.
For marketing, you never know where the million dollar customer may be hiding. They may have been in that line at the mall. Maybe they were just killing time, enjoying the music, doing some people watching, partaking in the element of chance, maybe it was exciting for their 7-yr old to get a gift card, who knows? I'm sure there were some potential Coach customers among them. I would never shop there anyways, because I don't care one way or the other about expensive hand bags, but now I wouldn't shop there because they employ an idiot!
I went up to the Godiva Chocolatier after the event was over and said hello. They whipped up a chocolate shake for me and thanked me for the shout out. They said that 37 of those $10 gift cards marched straight upstairs and got spent at Godiva and the average purchase was $41! It was cool that the employee at Godiva was given the autonomy and the trust to make a decision of that nature. Nearly $1600 in sales in 1 hour (plus whatever regular sales they had in that time) for a $20 investment in some small chocolates and a chocolate shake for the DJ.
Food experiment + 50 days.



Fresh salad every 3rd day or so is great. It's been two months of fresh food for a few dollars of seeds! My garden is against a south wall and so there are about 4 feet of dirt that don't get any sunshine in the winter but the line of sunlight is moving about 2 inches per week and I have room for another row of stuff now and I'm going to harvest the last of my cilantro this week and the peas will probably be done in two weeks so I'll start planting some Spring vegetables shortly. I bought some strawberries at the market today because I have lots of arugula to harvest this week and it's a bit of a pungent leaf so you serve it up with peaches or strawberries to balance it out and some balsamic vinaigrette and toasted pecans. It's a fabulous salad!
An observation of note is the change in attitude towards shopping and eating. No more do I stand in front of the fridge or the pantry and say that there is nothing to eat. There IS something to eat but it's not the highly processed and loaded with sugar and salt and fat and convenience- I will have made some cookies in advance or there are peanuts or pistachios to shell or crackers with some Strawberry/Jalapeno jam or something. Impulsive eating doesn't happen any more. Meals are more deliberate. I think in advance about soaking some beans or grinding some wheat and what I may want to plant so I can have some food next month. Shopping trips are massively diminished- about every 10 to 14 days instead of every 3rd day.
If you noted some of the items that came up lacking during the experiment, they have been replaced with a redundancy stored in a different location in the house.
I did find that some pinto beans stored for about 9 years in #10 cans were a bit crunchy- not enough to break any teeth or anything, they were chewy and edible but they just didn't soak up the water and then soften up when cooked in the crock pot all day. People still store food for "someday" and if they don't rotate it and make home storage and gardening a part of their regular lifestyle, they will find that their bodies can't abide that kind of big diet change and that they have spent lots of money and effort and storage space for food that has spoiled or worse that they don't know how to prepare it for consumption in any case.
I may try the experiment again late in 2010 and refine the lessons learned.
Monday, January 4, 2010
Ode to Background Music
As a society, we have become pretty casual. Nothing wrong with that, but weddings are one of the few things left that are still rather formal. Women wear nice dresses to weddings. Even the most casual of men wear a jacket and button down shirt. A wedding gives everyone a reason to consider their own relationships and there is always a bit of anticipation in the air.
During a sales presentation, I'll ask brides about the moments leading up to the ceremony. I explain that attendees are dressed up and there is excitement about seeing friends and cousins they haven't seen in a while and even old married couples are flirting with each other a bit because they have a special occasion for which to get dressed up. I'll ask brides, "What kind of music do you hear as your guests are arriving before the ceremony?" Owing to the formal nature of the occasion, classical music SPEAKS the moment. Even for people who don't know classical music very well, it feels familiar to them. It adds body and life and it compliments those feelings of anticipation.
People, individually, are pretty smart, but crowds, collectively, have a separate mentality and they need to be told what to do. I like to have the music provide the instructions so that the DJ or wedding minister doesn't need to speak any instructions. If the background music has been strings, I like to switch to a piano song and turn it up 15% to signal the start of the formalities. If it has been piano music, I like to switch to classical guitar and turn it up 15%. People know that something is different and they quiet down and sit up straight in their seats and turn their attention to the entrance of the bridal party without being told specifically to do so. The oft-overlooked background music has spoken it.
A mistake that many DJs make is #1) being too loud in general and #2) not taking advantage of the natural energy of the crowd and the occasion and then, not using good musical selections to enhance that energy. There will always be several animated and electric conversations going on and those conversations add to the energy of the space and that is a good thing! When a spoken announcement cuts into that, it can be jarring as people have to disconnect from their conversations to hear what is being said and then they will be more disruptive to the announced instruction as they now attempt to finish what was being said ANYWAYS! However, if the music speaks it, it can be far more profound and effective at quieting those conversations more naturally and having attendees direct their attention to the matter at hand- like the officiant and groom having taken their places in advance of the ceremony.
I like to keep the music about 5% below whatever the current level of conversation is in the space. I understand that a few voices rise specifically in response to the level of background music but please don't bust my chops over that issue. I've been around the block enough times to know how to gauge the level of music. I contend that more people raise their voices because they are excited and they feel comfortable being animated and gesturing largely with their hands and speaking excitedly. They want to be heard and they want to speak freely, but they would be embarrassed being heard above anybody else. The music needs to be there to mask each voice so that no single voice ever rises above the overall volume and people can feel comfortable being so animated.
Please take this next part as it is intended- with a smile. Most hotels and golf/racquet clubs have music playing in the restrooms. There are certain sounds that are rather satisfying to make in a restroom, but entirely unpleasant to hear or to worry about being heard. Background music masks it- thus adding to your comfortable experience.
I use a computerized DJ system that can play background music automatically with playlists that I have defined and I also determine how I want the computer to mix it and how many seconds each song will overlap with the next one. During automated background music, every once in awhile, a song may have a long "fade." The song may be effectively over, as it has faded from the range of hearing, but the computer does not know to start the next song because the file hasn't approached its actual end- it's still fading. As the music falls silent for 6 or 7 seconds before the next file plays, you'll see and hear a few of the animated conversations go into a brief pause, waiting for that next song before they can finish the exciting thing they were talking about because they don't want their voice to be heard above the rest. I usually make a mental note of such a song and edit it during the week to end a bit sooner so that the next song starts at the "effective" end and not the "actual" end for future airings. If a radio DJ ever spoke or played a commercial over the long fading "strike" piano note at the end of the Beatles' A Day in the Life, even though the song is effectively over, I'd have to call up the radio station and threaten a boycott of some sort.
Side note- during the dancing portion, I always mix live because there are several simultaneous queues that I may not want triggered automatically. I may want a lighting effect and a pose or hand gesture along with a dramatic musical element all timed exactly when I want them not when the computer thinks I may want them. I saw rock group "Styx" recently and witnessed a few such "Spinal Tap" moments. It was the second night of the tour and Tommy Shaw stepped up to his spot after the second song and shouted "Hello Friends!" and a computer triggered spotlight illuminated a empty mic stand on the other side of the stage. For my purpose, during most background music applications, such queues are not as crucial.
Another important element of background music is the flavor and the energy level of it. The ceremony portion may have one musical "flavor" and then the cocktail hour may be some traditional music that represents an ethnic heritage, the dinner hour may have yet another flavor. During dinner, does the customer want classic standards mixed with new school- Sinatra/Rod Stewart/Michael Buble? Or perhaps something more contemporary like Jack Johnson/Dave Matthews/Jason Mraz? Latin guitar? Old Jazz mixed with some Classic R&B? Classic rock like Van Morrison/Beatles? Properly selected background music will take the guests from what has been a formal ceremony to what will be a dance party after dinner without the DJ saying something stupid like "Yo people! Get up out ya seats!" The background music will have taken them there and naturally created an energy level conducive to dancing and they will fly out of their chairs and dance.
I like music that is rhythmic but not necessarily a vocal. For many of the reasons already described, a sung lyric may inadvertently disconnect people from that electric conversation as they tune in to the song lyric and tune out of the moment they are having at the table. I also generally avoid "elevator muzak" where all elements of a familiar song are intact but with a saxophone taking what would have been the lead vocal. It's vapid and it can still have the same effect of people tuning in to the music and out of their moments.
At about the time that the last table is served dinner, I begin to switch ever-so-slightly from background to dance music even though I don't really want anybody to dance before the bride and groom officially open the dancefloor with their first dance.
A song like "My Girl" by the Temptations is somewhere in the middle. It's a well known song, rhythmic, has a memorable vocal and it begins to naturally help people wrap up their conversation and disconnect from it and turn their attention to what will be a more communal experience as we celebrate the wedding with 3 generations of people out on the dancefloor dancing to the same song- together. After a couple of songs like that, I'll start to see tapping toes and snapping fingers and I'll see some attention starting to turn to me waiting for some direction on what to do next. At that point, it IS the intention to disconnect from those conversations. The energy that is lost as those conversations come to a close will be replaced with the energy that is contributed to the space by a packed dancefloor. Strangely, this will be the first introduction of the abilities of the DJ even though I will have provided a lot up to this point.
Here's a recent pic of me imparting some sage wisdom to the masses on a couple of cool dance steps. The magic really happens when the crowd and the DJ become one. People are out there dancing and getting into it, hugging each other, singing along with every word and they send that energy to me and I feel it and I dig down a bit deeper and amp it up and send a renewed energy back to them and they feel it and they get down and they send it back to me and I send it back to them... it's a party!
Monday, December 28, 2009
Stuff for December.
Finished a fun/serious/informative food experiment where I didn't go to any store for anything except gasoline for about 92 days. Report to follow.
Saw "Avatar" and thought that the blue people were strangely erotic.
Played at a corporate Christmas party. They hired a middle aged woman to play Christmas songs on the piano during cocktails and dinner. She worships at the shrine of Vince Guiraldi and every song sounded like "Linus and Lucy" and it was Crazy-Awesome!
Saw all of my siblings and all of my nephews and nieces- except Katie- at some point during the Holiday season.
I saw my step mother TWICE!
Bought a Wii and my shoulder hurts.
Visited Tonto Natural Bridge. Was blown away. I have travelled past there 50 times in my years in Arizona and I had never taken the 5 minutes off the highway to go see it. Well worth it.
Was in a good financial place this year to do some way kewl secret Santa stuff for a couple of people and still be in a position to gauge reaction anonymously.
Went to the home of a dying teenager with the 12-string and the tambourine and some gourd shakers and sang some Christmas songs. He passed away on Christmas eve.
Had a good visit with my 19-yr old son, Javin, from southern California. He growed up ril gud!
Almost got into fisticuffs with an old Jewish man at a retail promotion at Arrowhead mall- Westcor management at the mall set me up right next to a giant Menorah out in the courtyard. The passing shopper was quite upset- "If the Rabbi saw... oye, the speakas and the music," (cupping his hands over his ears) "OYE... the Menorah... the speakas... OYE!" (motioning with his hands) "If the Rabbi saw..."
A shopper that won the $1000 Westcor gift card that day wept and cradled that thing to her chest. It was very moving. She was so genuine and it was clear that her family needed that money very badly for whatever reason.
Paid a visit to Ruby in Winslow.
Played in the snow in Strawberry, AZ.
Friday, December 11, 2009
Stick a fork in it. It's done!
I have a neiece that is embarking on a couple of years of Christian missionary service shortly and we are having a reception and family gathering in her honor on Sunday evening at my brother's house- Yay for somebody else's food!
Today, I got the Christmas spirit. I was on DJ duty for a Jr. High dance for all of the special needs kids from all of the middle schools in Mesa. It was rockin! I snapped a few pics of the festivities but nothing came out in the darkness so I don't have any pics to post. I have a ten-foot guitar I use as a sight gag and it was everything it was supposed to be today. Several kids played it and some of the teachers snapped some pics for each of them.
I have a corporate holiday party tonight over in Tempe and tomorrow night up in Scottsdale. It's cool that I have been here long enough to be having events for people I have already worked for and have been hired again. Next weekend, I have a Christian singles Christmas Dance and a wedding then after Christmas, another wedding and then a New Years' Eve party at one of the local golf clubs- then stick a fork in 2009!
Thursday, December 3, 2009
82 days in. 8 to go.
I guess that the lesson learned is to keep an inventory list of supplies and their location and copy it in two or three places for safe keeping.
I'm beginning a major run of DJ work- 11 jobs this month. I'm off to a 40th birthday party for a major industry figure out at the Wig Wam Resort tonight.
Wednesday, December 2, 2009
81 days in. 9 to go.
Here's a current picture of the garden. On the left, cilantro, then arugula, peas, then tomatoes then onions and butterhead lettuce at the far end.
There were three tomato plants that grew spontaneously. One grew right in the row where there had been the failed Simpson lettuce and the failed cabbage- I left that one where it was. Another was in with the onions and another plant was in with the lettuce. I transplanted them all into one row. The operation went off without a hitch and I hope the roots take hold and they continue to grow.
It may be just a bit early for tomatoes still. I usually plant tomatoes in Feb or March and I will still plant more then. These will be blossoming at the height of Arizona's cold season (possible freeze at night) and the blossoms are too delicate for even the slightest frost. We may or may not have any bees to pollinate them.A few dishes on the table this week: Soft pretzels with spicy mustard. Deeeee-LISH! Usually you brush the pretzel dough with egg whites to give them a bit of a crust when they are baked. In the absence of eggs, made a paste/glaze out of the egg solids and they came out fine although a bit darker than usual. Half of them got baked with some coarse sea salt and sesame seeds sprinkled on. The other half was sprinkled with cinnamon and sugar and were eaten for breakfast today. The recipe called for butter which is gone. Butter solids were used with no detectable difference in taste or texture. I wouldn't spread it on bread or a pancake but it worked for baking. Sliced up a spicy smoked sausage from the freezer, fried it and served it with black beans. Refried beans and pepper sauce.
Tuesday, November 24, 2009
74 days in. 16 to go.
Had a hamburger patty for dinner last night with some dried onions and salt and pepper mixed in. Served with some A1 sauce. Frozen corn, apple sauce with a sprinkle of cinnamon and sugar.
Road tripping to southern CA for Thanksgiving and will eat with family or will eat out as needed but will mostly pack food for the road from storage per the parameters of the experiment. There is a bag of Cheetos that I've been saving for this. I scored a six pack of 7-up leftover from an industry networking mixer and that will be a welcome treat. I'll make a loaf of bread and make tuna sandwiches. The two Cornish game hens that were intended to be saved for Thanksgiving will be used instead for Sunday dinner upon return to Mesa. Up until Dec 11th, there will be 10 days of really narrow meal choices and, well, it IS what it IS.
I'm out of shoe shine. I used a moist towel to shine up my shoes for a public appearance or two but they aren't quite completely shined to my liking. In a real crisis, shined shoes would be the least of my worries. To have shoes at all would be a blessing!
Ran out of a couple of light bulbs. In the process of switching over to CFLs anyway as traditional incandescent light bulbs burn out, but there are several lamps in the house that have specialized halogen bulbs. I basically canibalized a couple of unused lamps in unused rooms to get the needed lamps up and running.
My wireless headset mic gave up the ghost. The receiver in my DJ rig and the transmitter that goes on my back are fine but the headset itself- I'm kinda hard on those. I go through a microphone about every 8 months- they are a bit delicate for life on the road. I did a couple of gigs last week with a hardwire, hand-held microphone. I don't know how I used to do it that way before I started using a wireless headset. Even a boom stand to hold the mic in front of my face is limiting. I can be more animated when I am unencumbered and untethered. Anyways, I ordered a couple of new headsets from Kansas and they arrived today. The nature of this need required that they be ordered in advance of Dec 11. I have to run my business. I don't have another DJ job until Dec 3rd out at the WigWam resort. I have events on the 3rd, 5th, 6th, two events on the 11th, 12th, 19th, 20th, 27th and New Years Eve on the 31st.
Saturday, November 21, 2009
71 days in. 19 to go.
Other than getting bored by narrowing meal choices, all is well. I like to have 30 or 40 recipes in rotation but the ingredients for those just aren't here. I'm really down to 7 or 8 choices for meals. Without the garden for some fresh salad, I would go nuts.
I use a men's body wash shower gel that I like. I ran out of that and I'm using regular soap and there is plenty of that in storage. The skin on my back seems like its crawling. My forehead, nose and chin are pretty oily and my back is moderately oily. The rest of my skin is fairly normal. The switch to soap seems to have messed up my skin chi. Anyways, in a major crisis, I would just be glad for a shower let alone some soap.
I'm also running very low on mouthwash. I have plenty of toothpaste, floss and toothbrushes but the mouthwash- I got-ta got-ta have it! I will really ration that out and see if I can get another 2 1/2 weeks out of it but it doesn't look promising. There are two packets of the Listerine breath strips that can be used to extend the inevitable but I may have to live like a hermit for a couple of days at the end of the 90 days if my breath goes south. After this weekend, I have two Sundays (attend church) and I have DJ jobs on Dec 3rd, 5th, 6th and 11th. If I can have one swig for each of those, I think I'll make it. Side note to this- I'm generally less odorous owing to the reduced processed foods this last couple of months. I'm eating healthier and my body seems to be working more efficiently.
Soap and mouthwash- just more to consider when storing goods against hard times. I know in a crisis, that body odor will be the least of my worries but I want to be as comfortable as possible. Good preparation also puts me in a better position to render Christian-type assistance to others.
Thursday, November 19, 2009
That was then and this is now
I was in LA last Friday night for a DJ job and I celebrated my 30th anniversary in the entertainment business. I played a song Friday night off of this album, a song that I had played at my very first event in 1979. It was a brand new song then and it's 30 yrs old now. Gary Numan's "Cars" 
This month, I purchased a 3 CD re-release of the album to commemorate it's 30th anniversary and it's been in my CD player this week. One disc is the album just as it was, the next is filled with demo versions that were used to present the song ideas to the record company, alternate takes and alternate mixes and b-sides to the singles that were released back then. It's interesting to hear the stripped down version of "Cars" before it was fleshed out and became the classic that it is. It sounds like something Earth Wind and Fire could have done- very R&B-esque. The third disc is some concert recordings from that time period. The crowd was not recorded as it would have been had it been intended for a live release but you can still hear the ambient crowd sounds from the stage mics, it's just straight from the concert mixing board. One item of note is the inclusion of "On Broadway" in concert with synthesizers and drum machines- Gary Numan style.
Some of you are probably scratching your head and questioning the value of a 3-CD anniversary release of this album from 30 years ago. This album was the first of the rock era that was devoid of electric guitars. Other acts like Kraftwerk (German pronunciation- Krahft-vehrk) used synthesizers and other electronics but came across as cold, experimental music for geeks. Gary Numan made a solid, funky, warm traditional rock album- just with synthesizers taking the lead. There was bass guitar and a traditional rock drummer, but no guitars.Don't get me started on the importance of Kraftwerk in hip-hop and current dance music. I contend that hip-hop would not have happened AT ALL without the influence of Kraftwerk. I can hear their beats or even sampled bits in probably 40% of all of the dance music that I play today. That is a posting for another time.
The musicians' union in England tried to blacklist Gary Numan from getting any gigs because he was using those new-fangled synthesizers and putting musicians out of work. He countered that he used 6 union musicians on stage every night while Sting and the Police only had 3! I recently saw a very young Sting on a DVD lamenting back in 1979 that "Message in a Bottle" -one of the great guitar riffs EVER- had debuted at #8 on the British charts and Sting was concerned! He thought it would have done better if they could just get Gary Numan to F*&% OFF!
"Cars" was actually Gary Numan's 3rd #1 single in Europe and "The Pleasure Principle" was his 2nd #1 album- and he was only 21 yrs old. That proved to be his only hit in the U.S. but he had about 35 chart hits in Europe and elsewhere in his career. He is releasing his 22nd and 23rd albums just a couple of months apart next year. I can't wait.
I still like "Cars" even though it comes off like a novelty song and doesn't really represent his wider body of music. Oft-times, the pioneer, who does it different or expands the art form is mis-understood even though he or she opens the door for those that follow the idea to success like Duran Duran, Human League, Depeche Mode and others.
I have seen 4 or 5 of Gary Numan's concerts on the rare occasions that he tours in the U.S. I have his autograph on some memorabilia. It was a pleasure to meet him. Considering the cold, ethereal feel of his music, he is a very warm and engaging performer. Several thousand people could think that the concert was just for them. Here are some current pictures of Gary Numan. 


Here's me back in 1979, with my first keyboard rig. The other is me also in 1979, pictured with my dad at the front end of my DJ career when bands like Gary Numan, The Police and Styx had sparked my imagination and arguably changed my life.
Here are a couple of pics of me now- 30 years later. Newer keyboard rig- this one digital piano can do 20 times more than the 4 keyboards could do in 1979.
Additionally, I'm a far better entertainer now than I was back then. Even though I know how to use the equipment to enhance that entertainment value, I've learned that technology isn't where the magic happens. The best sound system and light show won't save an event if the entertainer stinks. The magic happens when the performer and the audience connect and they exchange energy and celebration and angst and they just release the feelings of anticipation associated with the given occasion or event.
My current DJ rig pictured here can do about 20 times what my first DJ set-up could do with about 1/3 of the weight and space.
It's purely coincidental that both of these shots have my head cut off. The photographer that I've been hanging with of late- Kym Ventola, well, that's part of her artistic style. Or maybe she thinks I'm hideous... oh no... maybe I AM hideous... LOOK AWAY!
Here's to 30 more years!

